Publicly available professional information service (VPOIS)
The obligation to establish a publicly available professional information service (VPOIS) arises from Act No. 378/2007 Coll., on Pharmaceuticals.
Contact our safety department directly.
safety@pharma-service.cz →Information about medicinal products
Information about our products can be found on the State Institute for Drug Control website in the drug database here →
Product information (Summary of Product Characteristics or Patient Information Leaflet) is available by entering the product name, clicking Search, and then selecting the relevant product.
Reporting side effects and incidents
If you suspect a side effect of a medicinal product or an adverse incident involving a medical device, please inform your doctor or pharmacist. The same applies to any side effects not listed in the package leaflet of the medicinal product.
An adverse incident involving a medical device is defined as
Any suspected serious or unexpected side effect, any adverse incident involving a medical device that meets the basic criteria, and any other facts significant to the health of treated individuals must be reported to the State Institute for Drug Control.
Basic criteria
Where to report
You can also report side effects directly through the national reporting system. Details on how to report can be found at www.sukl.cz/nahlasit-nezadouci-ucinek
Postal address
State Institute for Drug Control, Pharmacovigilance Department, Šrobárova 48, Prague 10, 100 41
e-mail: farmakovigilance@sukl.cz
You can also report suspected side effects and other information regarding the safety of medicinal products, or suspected adverse incidents involving Novatin medical devices, by phone or email: